Tenant repairs portal
Report a repair in under 2 minutes
Answer a few simple questions, add a photo or video, and we'll take it from there. You can follow every step of your repair from your phone.
No app to install — works straight from your browser.
How it works
1. Report it
Answer a few plain-English questions and add photos or a short video.
2. We review it
We triage within working hours and assign the right trade for the job.
3. We fix it
You get a reference, live status updates and an appointment you can confirm.
A photo says it faster
Snap what's wrong as you report it. Photos and videos go straight to the agency, so the right trade turns up with the right parts — fewer visits, quicker fixes.
- How long does reporting take?Around two minutes on a phone. Your answers save as you go, so you can stop and come back.
- How will I hear back?Every repair has its own message thread with the agency, plus a timeline of every update.
- What counts as an emergency?Gas smells, flooding, no heat in winter, or anything unsafe. We flag these first and show you who to call right away.
Ready when you are
Create your tenant account once, then report any future repair in a couple of taps.
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